Location: Colombo, Sri Lanka
Job Title: Customer Solution Representative.
Salary:Competittve
Job Type: Full-Time
Closing Date: 03/06/2025
Gender: Male / Female
Post Date: 20/05/2025
Job Description:
We are looking for a highly motivated and skilled Customer Solution Representative. to join our team at HSBC. The ideal candidate will be responsible for Provide an excellent customer experience to all our internal and external customers. This role requires expertise in Excellent communication and interpersonal skills and offers an excellent opportunity for career growth......Click Here
Responsibilities:
- Ability to work under pressure and meet business targets on Tele sales.
- Handle challenging customers queries while delivering best in class customer service through Tele Sales.
- Follow audit procedures,compliance policies and guideelines to avoid all potential risks.
- Proactively seeek out opportunities to reduce costs and improve operational eefficiency.
- Build and maintain good working relationships with stakeholders and support the development of a cohesive team.
- Flexibility of working extended hours wheneever required.
- Maintain high level of accuracy and efficiency in tasks undertaken.
- Ability to manage time efficiently to meet demanding stakeholder expectations.
Requirements:
- Applicable for Sri Lankan citizens and Sri Lankan passport holders only.
- Be able to work independently under pressure.
- A proven track record of learning fast and being a great team player.
- Be able to commit to a two-year Fixed Term Contract period.
Location: Colombo, Sri Lanka
Salary: Salary Range or "Negotiable"
How to Apply: Please email your resume to company email (check more Details) within 7 days of this advertisement.Please mention the position applied for in FULL CAPITALS in the subject header
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